Help with your insurance policy

If you have a question about our products, your travel insurance policy or making a claim, we can help you.

Questions about travel insurance

Take a look at our FAQ page for a list of commonly asked questions or, if your question isn't answered there, get in touch with us via phone or email. To see a description of our cover benefits and their limits, visit our What We Cover page.

Claims and assistance info

If you need to contact our 24/7 emergency assistance or would like to lodge a claim, our Assistance & Claims page will have the relevant contact details for you.