Columbus Direct Travel Alerts
Important Note: Columbus Direct do not issue a travel alert for every event with the potential to affect travel insurance cover. For advice on an event not listed below please contact our customer care team on 0800 55 99 11. When travelling to areas where no alert has been issued, the following will still apply:
There is no cover for any circumstance which could reasonably have been foreseen as likely to give rise to a claim at the time the insurance was purchased, or your trip was booked.
There is no cover for travel to a destination marked “Do Not Travel” by the New Zealand Government.
Global Coronavirus Outbreak
Restrictions apply to claims related to coronavirus, and to claims arising in areas where the MFAT advisory is "Do Not Travel." Find out more..
Protests in Hong Kong
If you purchased your policy or booked your trip after 6 August 2019, there will be no cover for claims related to the ongoing protests in Hong Kong. Find out more…
Volcanic Activity – Mt Agung, Bali
If you purchased your policy or booked your trip after 21 September 2017, there will be no cover for claims related to Mt Agung volcanic activity or any resulting ash cloud. Find out more…